SOC Relationship Manager
Berne, Geneva, Kriens, St. Gallen, Zurich 80% to 100% Open-ended

Ready for Swisscom

At Swisscom, we prioritize understanding and listening to our customers with the goal of fostering long-term, mutually beneficial relationships. As a SOC Relationship Manager, you will be responsible for ensuring customer satisfaction with our cyber security services and approaching challenges with a solution-oriented mindset. Join the Swisscom Threat Detection & Response (TDR) Service team and help us shape the future of cyber security.

  • Responsibility for ongoing interaction with customers regarding threat status and security enhancement
  • Close collaboration with the Security Operations Center and technology vendors
  • Identification and clarification of customer requirements in collaboration with product management, sales and operational units

What you do is who we are.

Skill Check

Are we a good match?
Your skills
  • Several years of experience in Cybersecurity, Security Consulting or Security Engineering/Analysis with customer management experience
  • Customer service management experience is advantageous
  • Good knowledge of Cybersecurity, Security Operations Center and Incident Response
  • Organized and meticulous personality with a passion for technical concepts and data
What makes you stand out
  • Self-motivated, adaptable, proactive and responsible
  • Very good communication skills, empathy and stakeholder management experience
  • Quick learner, enthusiastic about technology and able to manage multiple priorities
  • Very good English and German; French and Italian is advantageous

Is it a match? Apply today.

Direct application

Upload your CV or provide a link to your LinkedIn or other professional profile. That’s all we need from you for now.

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Make a difference

We are taking responsibility for ensuring a sustainable future: We consistently make decisions and act in accordance with the principle of fairness. 

Your skills

  • Several years of experience in Cybersecurity, Security Consulting or Security Engineering/Analysis with customer management experience
  • Customer service management experience is advantageous
  • Good knowledge of Cybersecurity, Security Operations Center and Incident Response
  • Organized and meticulous personality with a passion for technical concepts and data

What makes you stand out

  • Self-motivated, adaptable, proactive and responsible
  • Very good communication skills, empathy and stakeholder management experience
  • Quick learner, enthusiastic about technology and able to manage multiple priorities
  • Very good English and German; French and Italian is advantageous

Become a part of Swisscom

Help shape the future in our modern, flexible working environment. And open up a world of opportunity for yourself.

Your benefits
Fair pay

We pay a fair, market-driven salary and also provide attractive additional benefits, such as a sabbatical lasting several weeks or paying your insurance premiums.

Design your working day

Here you will find the right working model to suit you – whether you're a morning or night person, or whether you want to work full time or part time. You can also buy extra holidays from us.

Join the pioneers

We use agile organisational structures to identify potentials for innovation and development. This makes us one of the early adopters of future-oriented technologies and methods.

Maximise your potential

We provide plenty of opportunities for you to continuously develop and stretch yourself. You are in the driver's seat and can shape your own future.

Fair pay

We pay a fair, market-driven salary and also provide attractive additional benefits, such as a sabbatical lasting several weeks or paying your insurance premiums.

Click here
Design your working day

Here you will find the right working model to suit you – whether you're a morning or night person, or whether you want to work full time or part time. You can also buy extra holidays from us.

Click here
Join the pioneers

We use agile organisational structures to identify potentials for innovation and development. This makes us one of the early adopters of future-oriented technologies and methods.

Click here
Maximise your potential

We provide plenty of opportunities for you to continuously develop and stretch yourself. You are in the driver's seat and can shape your own future.

Click here
Make a difference

We are taking responsibility for ensuring a sustainable future: We consistently make decisions and act in accordance with the principle of fairness. 

Click here
getIT Insights

What is important to us and how we make a difference: From information about technical expertise to personal development stories – we guarantee you will gain a genuine insight into the working lives of Swisscom employees. 

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Your homebase

Swisscom (Switzerland) Ltd

Förrlibuckstrasse 60, 8005 Zürich

Directions

Office impressions

Any questions?

Olivia Myriam
Talent Acquisition Manager
+41 58 221 47 19
Job number: 19502

Here you'll find answers to the most important and frequently asked questions.

First of all, we will fill this position without personnel service providers.

Job number: 19502

Olivia Myriam
Talent Acquisition Manager
+41 58 221 47 19

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