Ready for Swisscom

You are responsible for technical studies and important improvements of the customer experience of our private customers on our Internet platforms from router to access until the core network.

  • Broad subject area with a holistic perspective
  • Investigation, assessment, and improvement of existing services and new QoE projects
  • Independent promotion of topics and support until the implementation
  • Interaction with teams inside the agile organization and with business stakeholders

What you do is who we are.

Become a part of Swisscom

Help shape the future in our modern, flexible working environment. And open up a world of opportunity for yourself.

Go to benefits
Fair pay

We pay a fair, market-driven salary and also provide attractive additional benefits, such as a sabbatical lasting several weeks or paying your insurance premiums.

Job location

In this 60 to 100% job you have the possibility to work partly from home.

You do not travel regularly.

Flexible working models

We can offer the working model to suit you, whether you're a night owl or morning person and whether you're looking to work full or part time. We also give you the option of purchasing additional days' leave.

Individual training

We support your personal and professional development with a comprehensive programme of internal and external training.

Is it a match?

Find out if the job is the perfect fit for you. And vice versa. In just 3 steps.


A newly formed team that virtually works closely with diverse technical areas awaits you. You have great freedom to co-design the new team and to position it successfully. You cultivate a close exchange with the responsible product manager and the network reliability engineering team.

2/3The theme

The highest goal is securing and improving the service and Internet quality from the view of our customers. Technical data as well as internal and external customer data are an important base for your studies and evaluations. Together with other specialists, you promote identified topics independently, coordinate the implementation, ensure the measurability, and support them until they unfold their impact.

3/3Skill Check

How well does this job suit you? Take our skill check and find out if it is a match.

Your professional profile
  • Degree (Uni/College) in Computer Science or related field
  • Verified experience in the network technology of service providers
  • Experience with modern Wireline network technology and data analysis
  • Experience in debugging in large and complex networks
  • Good understanding of IPv4/IPv6 and protocols of the upper layers
  • What else sets you apart
  • Desire to continuously improve and to the optimal customer experience
  • High goal and customer orientation
    • Experience in project management
    • Enjoys working in a team, especially in an agile environment
    • Good written and spoken English and German

    Take the Skill Check

    With the Skill Check above, you will discover whether you are a good fit for the position.

    It’s a match! Apply today.

    Your Skill Check will be submitted automatically along with your application.

    Check all your skills

    You have already? Then perhaps a different position would be a better fit for you.

    Go to application

    Your Skill Check will be submitted automatically along with your application.

    Your home base

    Swisscom (Switzerland) Ltd

    Binzring 15, 8045 Zürich


    Any questions?

    Here you'll find answers to the most important and frequently asked questions.

    First of all, we will fill this position without personnel service providers.

    Job number: 11079

    Enterprise Architect
    +41 58 223 57 47

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