Ready for Swisscom
Customers and Swisscom are interacting through many channels, from shop to online, call to chat bots, letters to emails.
How to improve customer experience and Swisscom processes? What are the patterns bringing to a purchase or successful support case? Is online channel attracting more customers? You will enable Swisscom to answer many other questions by providing insights about the customer journey, a cross channel collection of customer activities.
- Build Swisscom customers journey
- Provide insights on customer journey
- Build Data-Driven services
What you do is who we are.