Ready for Swisscom

You are the link between product management and our technical teams. Together with our software engineers and data scientists, you will develop our stacks further.

  • Define the architectural runway to match the product vision
  • Understand business goals and derive the need for tech-enablement
  • Develop implementation roadmaps and set priorities

What you do is who we are.

Become a part of Swisscom

Help shape the future in our modern, flexible working environment. And open up a world of opportunity for yourself.

Go to benefits
Fair pay

We pay a fair, market-driven salary and also provide attractive additional benefits, such as a sabbatical lasting several weeks or paying your insurance premiums.

Job location

In this 60 to 100% job you have the possibility to work partly from home.

You travel up to 20% of your working time within Switzerland.

Flexible working models

We can offer the working model to suit you, whether you're a night owl or morning person and whether you're looking to work full or part time. We also give you the option of purchasing additional days' leave.

Individual training

We support your personal and professional development with a comprehensive programme of internal and external training.

Is it a match?

Find out if the job is the perfect fit for you. And vice versa. In just 3 steps.

1/3The team

You work with six teams in an agile working environment, focusing on two themes: On one hand we develop Conversational AI services for customer service and Blue TV. On the other hand, we gain insights from network data, such as mobility behaviour or for network optimisation. We strive for using the latest technology and solving technical challenges while ensuring a high level of customer orientation. As Agile Release Train, we create new customer experiences and thus demonstrate Swisscom's innovation and service leadership.

2/3The themes

As a system architect, you deal with two themes:

Conversational AI: Our conversational AI stack is the pivotal point where customers approach Swisscom with sales and service inquiries or control our TV platform / smart homes via language. Language recognition and neutral language processing technologies play thereby a vital role.

Mobility & Network Insights: Based on 2 million daily mobile network events received in our data lake, we use advanced statistics and algorithms to calculate positions and paths. This is used internally to optimise our network and is also delivered through an API for internal and external customers to make data-driven business decisions.

3/3Skill Check

As a system architect, you drive the definition of the technical and architectural vision of the stacks and ensure the development follows the business goals. What you bring with you:

Your professional profile
  • Degree (ETH/Uni/college) in computer science (or similar area) and practical experience in ML/AI & software engineering
  • Experience in modern system architecture and the operation of business-critical IT and AI solutions in public clouds, ideally AWS
  • Strategic way of thinking, high goal orientation and strong implementation mentality
  • Very good Englisch and German, written and spoken
What else sets you apart
  • Distinct servant-leadership understanding and high motivational ability to pursue ambitious goals together with the teams
  • Self-initiated, communicative and able to align the architecture vision within the company and anchor it in the teams
  • Experience with stakeholder management, especially in finding solutions in case of diverging interests

Take the Skill Check

With the Skill Check above, you will discover whether you are a good fit for the position.

It’s a match! Apply today.

Your Skill Check will be submitted automatically along with your application.

Check all your skills

You have already? Then perhaps a different position would be a better fit for you.

Go to application

Your Skill Check will be submitted automatically along with your application.

Your home base

Swisscom (Switzerland) Ltd

Swisscom, Hardturmstrasse 3, 8005 Zürich


Any questions?

Here you'll find answers to the most important and frequently asked questions.

First of all, we will fill this position without personnel service providers.

Job number: 10666

Talent Acquisition Manager
+41 58 223 55 01

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