What you achieve

Joining a growing team of ServiceNow experts, you are in charge of implementing ServiceNow solutions for our customers and helping them get the most value out of these solutions. Using your passion for ServiceNow and ITSM solutions, you collect customer requirements and meet them by leveraging the OOTB features and capabilities of the platform. As a consultant, you guide and advise the customers on the best approach and best practice. Your in-depth understanding of IT architecture, ITIL, and service management enables you to deliver successful outcomes and maximize the customers' investments. In addition, you are involved in pre-sales activities to support us in enhancing our presence on the market.

Why you succeed

  • At least 5 years of experience as a solution/technical consultant implementing ServiceNow solutions
  • Strong knowledge of ServiceNow ITSM processes
  • Experienced at advising customers and promoting ServiceNow Best Practices
  • Any ServiceNow or similar certification is a plus
  • Pragmatic, team- and customer-oriented personality, used to managing priorities in complex and evolving environments
  • Excellent interpersonal, communication, and presentation skills, always ready to learn
  • Very good French and English

Curious to know more?

As Senior ServiceNow Business Consultant
... you start as soon as possible
... you can partly work from home
... you travel up to 40% of your working hours within Switzerland

We intend to fill this position without involvement of external recruiting or placement companies.

What to expect

Fair working conditions

Fair working conditions

Fair working conditions

Generous employee benefits

Generous employee benefits

Generous employee benefits

Working world

Working world

Working world

Flexible working

Flexible working

Flexible working

Work and family

Work and family

Work and family

Fringe benefits

Fringe benefits

Fringe benefits

Fair working conditions

You benefit from the progressive employment conditions of the Swisscom Collective Employment Agreement (CEA). Salaries at Swisscom are fair and market-driven with bonuses for good performance. Our salary system is transparent.

Generous employee benefits

Through its pension fund comPlan, Swisscom offers you extensive pension plans with individual savings options. We guarantee generous continued salary payments in the event of illness or accident.

Working world

Swisscom actively promotes innovation and continuous improvement and you share in shaping these processes. We work in interdisciplinary teams. Co-working, prototyping and agile working methods are rooted in our culture.

Flexible working

Our flexible, part-time or job sharing working models let you achieve a healthy work-life balance. And because travel broadens our horizons, you can either apply for unpaid leave or purchase up to two weeks of additional holiday per year.

Work and family

Helping you optimally combine your work and family life is very important to us. Swisscom provides for 18 weeks of maternity leave and 3 weeks of paternity leave. Our childcare programme assists you with matters related to taking care of your children, while the Work & Care programme lets you take care of sick family members.

Fringe benefits

We offer you a generous monthly discount on certain Swisscom products. You also benefit from discounted tickets and travel cards on public transport. The healthy, low-cost meals that you can enjoy at our staff restaurants are an additional benefit.

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