What you achieve

In an international work environment, you make sure we provide stable and smooth operations of the whole workplace. You use your rich knowledge of Microsoft Workplace products to deliver a high-quality and highly quantitative service. Joining our on-site team, you make the most of your troubleshooting skills by acting as the main point of contact to your peers from third-level support with whom you closely collaborate. In addition, you help deploy new services to operations, and you train the support chains.

Why you succeed

  • IT diploma (FCC) is a plus
  • Several years of experience in IT support
  • Strong knowledge of and experience with Microsoft Windows 10 and Microsoft Office Suite
  • Very good functional understanding of Workplace solutions
  • Good knowledge of Microsoft Active Directory and SCCM, knowledge of ITIL
  • IT certification is a plus
  • Distinct customer service orientation, very good problem analysis and solving skills, proactive in oral and written communication
  • Adaptive and autonomous personality, happy to work in a team, high stress tolerance
  • Very good English and either French or German

Curious to know more?

As IT Specialist
... you start as soon as possible
... work in a team on site
... do not travel regularly

We intend to fill this position without involvement of external recruiting or placement companies.

What to expect

Fair working conditions

Fair working conditions

Fair working conditions

Generous employee benefits

Generous employee benefits

Generous employee benefits

Working world

Working world

Working world

Flexible working

Flexible working

Flexible working

Work and family

Work and family

Work and family

Fringe benefits

Fringe benefits

Fringe benefits

Fair working conditions

You benefit from the progressive employment conditions of the Swisscom Collective Employment Agreement (CEA). Salaries at Swisscom are fair and market-driven with bonuses for good performance. Our salary system is transparent.

Generous employee benefits

Through its pension fund comPlan, Swisscom offers you extensive pension plans with individual savings options. We guarantee generous continued salary payments in the event of illness or accident.

Working world

Swisscom actively promotes innovation and continuous improvement and you share in shaping these processes. We work in interdisciplinary teams. Co-working, prototyping and agile working methods are rooted in our culture.

Flexible working

Our flexible, part-time or job sharing working models let you achieve a healthy work-life balance. And because travel broadens our horizons, you can either apply for unpaid leave or purchase up to two weeks of additional holiday per year.

Work and family

Helping you optimally combine your work and family life is very important to us. Swisscom provides for 18 weeks of maternity leave and 3 weeks of paternity leave. Our childcare programme assists you with matters related to taking care of your children, while the Work & Care programme lets you take care of sick family members.

Fringe benefits

We offer you a generous monthly discount on certain Swisscom products. You also benefit from discounted tickets and travel cards on public transport. The healthy, low-cost meals that you can enjoy at our staff restaurants are an additional benefit.

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