What you achieve

In an international environment, you help us provide a stable and smooth operation of the whole workplace. You use your profound knowledge of Microsoft Workplace products to deliver a high-quality. As a member of our on-site team and natural troubleshooter, you are the main interface to the third-level support team, and you collaborate closely with them. In addition, you help deploy new services to operation and provide training to other teams within the support chain.

Why you succeed

  • IT diploma (FCC) is a plus
  • Initial experience working at an IT service desk Strong knowledge and experience of Microsoft Windows and Microsoft Office Suite
  • Very good functional understanding of Workplace solutions, knowledge of relevant call tracking applications
  • General knowledge of Microsoft Active Directory, Microsoft Exchange and SCCM, knowledge of ITIL
  • Advanced certification in IT is a plus Skilled problem solver with distinct customer service orientation, open for continuous learning and continually improving your skills
  • Flexible, autonomous, and proactive personality, open to new technologies and always ready to listen and analyze, with a strong team spirit, high tolerance to stress
  • Very good written and spoken English and either French or German
  • Please send us your CV in English

Curious to know more?

As IT Specialist
... you start as soon as possible
... you work in a team on site
... no regular travel activity is planned

We intend to fill this position without involvement of external recruiting or placement companies.

What to expect

Fair working conditions

Fair working conditions

Fair working conditions

Generous employee benefits

Generous employee benefits

Generous employee benefits

Working world

Working world

Working world

Flexible working

Flexible working

Flexible working

Work and family

Work and family

Work and family

Fringe benefits

Fringe benefits

Fringe benefits

Fair working conditions

You benefit from the progressive employment conditions of the Swisscom Collective Employment Agreement (CEA). Salaries at Swisscom are fair and market-driven with bonuses for good performance. Our salary system is transparent.

Generous employee benefits

Through its pension fund comPlan, Swisscom offers you extensive pension plans with individual savings options. We guarantee generous continued salary payments in the event of illness or accident.

Working world

Swisscom actively promotes innovation and continuous improvement and you share in shaping these processes. We work in interdisciplinary teams. Co-working, prototyping and agile working methods are rooted in our culture.

Flexible working

Our flexible, part-time or job sharing working models let you achieve a healthy work-life balance. And because travel broadens our horizons, you can either apply for unpaid leave or purchase up to two weeks of additional holiday per year.

Work and family

Helping you optimally combine your work and family life is very important to us. Swisscom provides for 18 weeks of maternity leave and 3 weeks of paternity leave. Our childcare programme assists you with matters related to taking care of your children, while the Work & Care programme lets you take care of sick family members.

Fringe benefits

We offer you a generous monthly discount on certain Swisscom products. You also benefit from discounted tickets and travel cards on public transport. The healthy, low-cost meals that you can enjoy at our staff restaurants are an additional benefit.

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