What you achieve

Initially dedicated to a renowned international customer from the insurance industry in the Zurich area, you provide operational support for their migration to Microsoft Teams and Skype for Business. In close collaboration with this innovative customer, you develop a solution for unified communications. You provide infrastructure support across multiple global data centers and you get third exposure with partners like AudioCodes, VMware, Polycom phones, or while collaborating with vendors. Working in an agile setup in a small, powerful team, you take responsibility for the overall solution with a focus on optimization and automation via scripting. To do this, you work on site with the client, and you take on shift work or on-call responsibilities.

Why you succeed

  • Technical degree (ETH/Uni/UAS/technical college) or equivalent professional experience
  • Minimum 1 year of experience with providing support for Microsoft Teams
  • Hands-on experience with ITIL style service desk
  • Knowledge of Skype for Business
  • Experience in Audiocodes SBC / Gateways is a plus
  • Microsoft certifications are a plus
  • Strong social skills when dealing with customers
  • Implementation-oriented and team-oriented
  • Very good English, German a plus

Curious to know more?

As ICT Operation Engineer
... you start as soon as possible
... you work in a team on site
... you do not travel regularly

We intend to fill this position without involvement of external recruiting or placement companies.

What to expect

Fair working conditions

Fair working conditions

Fair working conditions

Generous employee benefits

Generous employee benefits

Generous employee benefits

Working world

Working world

Working world

Flexible working

Flexible working

Flexible working

Work and family

Work and family

Work and family

Fringe benefits

Fringe benefits

Fringe benefits

Fair working conditions

You benefit from the progressive employment conditions of the Swisscom Collective Employment Agreement (CEA). Salaries at Swisscom are fair and market-driven with bonuses for good performance. Our salary system is transparent.

Generous employee benefits

Through its pension fund comPlan, Swisscom offers you extensive pension plans with individual savings options. We guarantee generous continued salary payments in the event of illness or accident.

Working world

Swisscom actively promotes innovation and continuous improvement and you share in shaping these processes. We work in interdisciplinary teams. Co-working, prototyping and agile working methods are rooted in our culture.

Flexible working

Our flexible, part-time or job sharing working models let you achieve a healthy work-life balance. And because travel broadens our horizons, you can either apply for unpaid leave or purchase up to two weeks of additional holiday per year.

Work and family

Helping you optimally combine your work and family life is very important to us. Swisscom provides for 18 weeks of maternity leave and 3 weeks of paternity leave. Our childcare programme assists you with matters related to taking care of your children, while the Work & Care programme lets you take care of sick family members.

Fringe benefits

We offer you a generous monthly discount on certain Swisscom products. You also benefit from discounted tickets and travel cards on public transport. The healthy, low-cost meals that you can enjoy at our staff restaurants are an additional benefit.

Galerie