What you will do

You work for the IT and network operations analytics team. To bring our service quality to a new level, you analyze a wide range of structured and unstructured data (e.g. network and IT performance data, trouble tickets and process information) Your work helps us in making fast and accurate data-driven decisions, to solve challenging problems and predict issues on our equipment. As part of a cross-functional agile team, you have full responsibility for your products. Furthermore, you prototype new data driven analytics use cases and support them up to their rollout.

Your further tasks:
  • Exploring, preparing and (if needed) sourcing data
  • Implementing data processing pipelines to collect, clean up and analyze the data
  • Applying statistics, modern machine learning algorithms on structured and unstructured data
  • Evaluating the performance of different ML algorithms and choosing the most suitable one
  • Troubleshooting application defects
  • Collaborating with business stakeholders to elaborate requirements or identify new use cases

Your background

  • Master's degree/PhD in Computer Science, Information Technology or equivalent qualification
  • Proven track record in successfully building data pipelines using Big Data technology (Hadoop, Spark, Kafka, SQL & NoSQL)
  • Experience in Data Discovery Tasks (like R, Pandas) and knowledge of machine learning frameworks, applied to large and diverse datasets (like SparkML, Keras)
  • Proficiency in analyzing time series and statistical analysis is a plus
  • Familiar with development in Scala, Java, Python or another OO-language
  • Enthusiastic and flexible with a desire to learn, take initiative, manage oneself and work independently
  • Very good English, German or French a plus

We intend to fill this position without involvement of external recruiting or placement companies.

What to expect

Fair working conditions

Fair working conditions

Fair working conditions

Generous employee benefits

Generous employee benefits

Generous employee benefits

Working world

Working world

Working world

Flexible working

Flexible working

Flexible working

Work and family

Work and family

Work and family

Fringe benefits

Fringe benefits

Fringe benefits

Fair working conditions

You benefit from the progressive employment conditions of the Swisscom Collective Employment Agreement (CEA). Salaries at Swisscom are fair and market-driven with bonuses for good performance. Our salary system is transparent.

Generous employee benefits

Through its pension fund comPlan, Swisscom offers you extensive pension plans with individual savings options. We guarantee generous continued salary payments in the event of illness or accident.

Working world

Swisscom actively promotes innovation and continuous improvement and you share in shaping these processes. We work in interdisciplinary teams. Co-working, prototyping and agile working methods are rooted in our culture.

Flexible working

Our flexible, part-time or job sharing working models let you achieve a healthy work-life balance. And because travel broadens our horizons, you can either apply for unpaid leave or purchase up to two weeks of additional holiday per year.

Work and family

Helping you optimally combine your work and family life is very important to us. Swisscom provides for 17 weeks of maternity leave and 2 weeks of paternity leave. Our childcare programme assists you with matters related to taking care of your children, while the Work & Care programme lets you take care of sick family members.

Fringe benefits

We offer you a generous monthly discount on certain Swisscom products. You also benefit from discounted tickets and travel cards on public transport. The healthy, low-cost meals that you can enjoy at our staff restaurants are an additional benefit.

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